How Do I Return Something?

Returning your order to us is Simple, Tracked, Insured and best of all its FREE.

Follow the steps laid out below and we’ll email you a Royal Mail Tracked 48 Freepost label to print. Your return can then be sent via any Post Office.

  1. You will need your order number, this can be found in the top left-hand corner of the packing slip in your parcel (it is inside the box that your flip flops were in), or on any of the emails from us about your order.
  2. Click the link below to request your return.
  3. Once your return is authorised, we'll email you a packing slip to put inside your return parcel and a Freepost label to attach to the outside of your parcel.
  4. Once your return arrives back with us we'll process it and email you to confirm what has happened. This is normally completed on the day we receive your parcel back but could take up to three working days.